ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 5000+ Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Consultant Recognized: Paula Francis & Michael Callan
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementation from the beginning was not ideal due to issues and problems. However, when Hennessy IT Consultants came on board, the implementation was great, they provided excellent advice and ensured that our implementation was carried out easily.