Originating Consulting Firm: HRMS Solutions
ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,
Company Size: 1 – 5k Employees / Industry: Research / Science
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Jenny Rosengren
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I highly recommend using a partner in your implementation, the goal of UKG to get you implemented is slightly different than ensuring your business is trained/educated and ready for a new system.
I also highly recognize going through a blue printing process with the consultant prior to implementation with a partner so you can discuss any changes required from current state to future state and be prepared prior to the beginning of the implementation.