ERP Area: HR/Human Capital Management
Software: Workday HCM
Products Implemented: HCM (HR Core),Recruiting / Onboarding
Company Size: 1 – 5k Employees / Industry: Communications
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America
Reviewer Role: Project Leader
Consultant Recognized: Ryan Koch
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I would not have phase 2 and 3 lined up in parallel with phase 1. I think it’s important to fully focus on phase 1 to get the foundation correctly. Also, with the team being virtual, I think it’s important to have cross functional team meetings before the foundation sessions.