ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 250 – 499 Employees / Industry: Not for Profit
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Team Member
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 3x cost budgeted
SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Arribatec have been vital in assisting us with our issues during implementation and continue to provide excellent support with our ongoing requests. We have found them to be very responsive and helpful and would have no hesitation recommending them to others who are taking the ERP journey in the same way.
We have found Unit4 themselves to be less responsive and difficult to obtain information from at times.