ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Kim Ventura
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Rizing staff were excellent! From contract negotiation with Michael Ferragut to working with consultant Kim Ventura, it was a supreme pleasure. We learned so much about the system & are now most comfortable using it. Kim’s techniques were great!