ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Business Intelligence
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Susan Finley
Project(s) in Scope: Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure you have dedicated time for the training where multitasking on day-to-day tasks will not interfere with it.