ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Comp Analytics
Company Size: 10 – 20k Employees / Industry: Manufacturing
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: Project Leader
Consultant Recognized: Ross Dubuc
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a short window of time to implement and the Vendor managed to deliver it on time. However we still need to understand in depth al the analytics piece. A lot of testing was needed and the majority of the issues were able to be solved (basic analytics for the first phase).