ERP Area: Database Migration
Software: UKG
Products Implemented: HCM (HR Core),Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Tyler Sullivan, Ryan Gillen
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Get a timeline of events so you are aware of what to start researching and/or having conversations with your team ahead of time. That way the project isn’t delayed.