ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented:BI Reporting
Company Size: 1 – 5k Employees / Industry: Construction / Home Improvement
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Kristy Karns Argo
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Kristy is amazing to work with. She is extremely patient and knowledgeable. Any question I had she was able to answer concisely and accurately. I have truly learned so much from her in such a short amount of time. I am looking forward to continuing our work together.