ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERPx
Company Size: 500 – 999 Employees / Industry: Public Services
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized:
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Quality of Consultants