ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: Workforce Optimization
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Tyler Purcell
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team