ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: HCM (HR Core)
Company Size: 0 – 1,000 Employees / Industry: Media / Printing / Publishing
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Chad Brunet
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
With regards to Chad Brunet from HRchitect there aren’t really any Lessons Learned as Chad was a true subject matter expert whilst also being incredibly patient, helpful and a consistently reliable point of contact throughout the project. On this, I would like to say, it’s not often you can partner with a truly technical whizz on a product/platform who is also comfortable being client facing and engaging. This is not a quality/skill set that should be assumed as the norm and the team found it very refreshing attending calls with Chad.