Consulting Partner: GroupeX Solutions
ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: Timekeeping
Company Size: 5 – 10k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Julianne Davies
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Julianne Davies is very knowledgeable of the software and has provided a solid solution for our employees. When we had to make adjustments, she pivoted without any concerns. She has a wonderful personality and it has been such a pleasure to work with her to implement our solution.