ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Employee Surveys / Sentiment
Company Size: 0 – 1,000 Employees / Industry:
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Felecia Mormon and Shadana Hill
Project(s) in Scope: we have been together since 2021 – initial and post
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Felecia is very knowledgeable and was able to jump in during a time crunch to keep us on target!