ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Payroll
Company Size: 5 – 10k Employees / Industry: Construction / Home Improvement
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Team Member
Consultant Recognized: Tim Kalai, Steve Davis, Amit Bhatia, Lulu Liu
Project(s) in Scope: Initial deployment (Phase 1),Continued partnering for the next phase and in-scope
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Understood our requirements and were flexible to changing project needs, were proactive in providing technical support and expertise