ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size:  50 – 100k Employees  /  Industry:  Media / Printing / Publishing
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Alexander Scheidt
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
From the outset, we engaged in thorough planning, ensuring all stakeholders were aligned on goals and expectations. The implementation process was well-structured, with clear timelines and milestones that kept everyone on track.

One of the highlights was the collaborative atmosphere fostered by the implementation team. Regular check-ins and open communication allowed us to address challenges proactively and make necessary adjustments along the way. Training sessions were comprehensive and tailored to our needs, ensuring that all users felt confident in using the new system.

The end result was a smooth transition to the new software, significantly improving our operational efficiency and enhancing team productivity. The positive feedback from users has reinforced our belief in the value of this implementation. Overall, the experience demonstrated the importance of teamwork, communication, and adaptability in achieving a successful software rollout.