ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 0 – 1,000 Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Kevin Kirkbride
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We were very pleased with Kevin. He was very patient as the composition of our team was fairly new but was very helpful in getting the project setup for success.