ERP Area: HR/Human Capital Management
Software: AMS UKG Project
Products Implemented: AMS HCM (HR Core),Recruiting / Onboarding,Payroll,Document Management
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Stephany Jaramillo, Jaane Cuttino
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We use Mosaic Consulting on an ongoing basis. They have always been very responsive to our needs and have responded in a very timely manner which is critical to the way our company operates.