ERP Area: HR/Human Capital Management
Software: No implementation – Consultation only
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Mike Gorker
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 3 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely