Project Type: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: UKG Pro Support
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
How likely will you be to purchase more services from your Consulting Partner? Likely
How likely will you be to purchase more software from your vendor? Likely
Consultant Recognized: Richard Valera
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HRchitect was a great choice for us, they provide us with our UKG Pro support. We get the support we need in a timely manner which is very important to us.