ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Jaime Harrison
Project(s) in Scope: Optimization / Ongoing support services,Dimensions Clean Up
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We came to CORE HCM after our initial implementation of the UKG Pro Suite Software. Unfortunately, a lot of items were not correct, and we needed assistance to get the most out the software. We have been working with Jaime for over a year on our cleanup of the software. She is absolutely amazing and knows her stuff! Together we have made great strides in the cleanup and I know we could not have done it without her. We have a continued partnership with Core HCM and Jaime! I cannot speak more highly of this firm and would recommend them again and again.