ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Payroll
Company Size: 0 – 1,000 Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Daniel Raymond, Andrew Mok, Evan Manfrediz
Project(s) in Scope: Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Working with Covalence Consulting has been an outstanding experience. They tailored their approach to meet our specific needs during our system merge and implementation of UKG Pro WFM. Their hands-on training and practical solutions assisted our team in confidently managing all aspects of the transition. Covalence’s ability to address our challenges and provide actionable guidance sets them apart. A BIG “Thank You” to the team, they have been an absolute pleasure to work with.