ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size: 10 – 20k Employees / Industry: Healthcare / Medical
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Amit Bhatia
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Project went to plan due to the expertise of those involved. Could not fault the SI service at all.