ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Benefits
Company Size: 1 – 5k Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Daniel Romero
Project(s) in Scope: 401k plan updates
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HRchitect did a great job in assisting us with making changes to our 401k plan setup within UKG to take advantage of functionality that was not available at the time we went live, but is now available. They were knowledgeable and timely with their responses when questions were asked regarding the plan setup.