ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Employee Surveys / Sentiment
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Leah Hines
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I would suggest starting early on with this partner. Leah not only assisted us in a multitude of tasks, she educated us and the company with easy to understand trainings that will continue to help us. She is a wealth of knowledge and has such patience to teach. We could not have gotten as far as we did with our implementation had it not been for her. She alleviated a lot of our stress and helped to build our confidence in taking on this challenge. I would highly recommend her!