ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll,
Company Size: 1 – 5k Employees / Industry: Real Estate
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Mike McCoy
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Mike was an incredible consultant! However, UKG was oversold in general regarding UKG Pro and Workforce Management functionality. This has nothing to do with Mike – this is purely our (Scion’s) lack of initial review and validation. Mike has ensured any processed with him are on time and thorough. He is ready to hop on a call at a moment’s notice.