ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Payroll Director
Consultant Recognized: Doug Jackson
Project(s) in Scope: Tax clean-up
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This partner provided the consultant with the exact experience we needed to asisst us in approaching and working to resolve this enormous project.