ERP Area: AMS (Application Management Services)
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core), Benefits, Payroll
Company Size: 0 – 1,000 Employees / Industry: Computers (Hardware, Desktop Software)
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Tyler Hodgson
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The team at Mosaic has always been wonderful to partner with – from expertise, to prompt support – they offer it all! We are very pleased with all things Mosaic as we continue to work through optimization of our UKG solution.