ERP Area: AMS (Application Management Services)
Software: UKG (Ultimate Kronos Group)
Products Implemented: Payroll
Company Size: 5 – 10k Employees
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Mike Felezzola & Andrew Caiazza
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We will continue to partner with Mosaic Consulting Group. We currently have several projects open with them and have more larger projects coming up. We believe in taking ownership in our projects and being hands-on and they really respect that and help us grow more in our HRIS platform.