ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core), Payroll
Company Size: 1 – 5k Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: Project Leader
Consultant Recognized: Kushal Sookrah
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Software Partner : Dayforce : software itself is ok, but Dayforce consultants lack quality/knowledge and are hardly client minded. They are often also late in their responsiveness.
Implementation Partner : LavasourceHR : excellent quality of their consultants. Quite the opposite of the description above regarding Dayforce
Downside : it seems that Dayforce is relying on the professional approach of Lavasource, in a way that LavasourceHR is covering and anticipating a lot on the shortcomings of Dayforce. Lavasource is pretty much a victim of their own succes, and Dayforce seems to abuse the position of Lavasource