ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group), ADP
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Payroll
Company Size: / Industry:
Regions in Scope: North America,Europe, Middle East & Africa, Asia Pacific & Japan, Latin America, South Asia
Reviewer Role: Project Team Member
Consultant Recognized: Carrie McDowell & Cara Roberts
Project(s) in Scope: G2 Mapping Change File Testing
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I joined almost at the testing phase of this project which meant I wasn’t involved mostly during the configuration and build, I wasn’t too familiar withe specifications which made it a bit harder for me to adapt, there were also some miscommunications during the build which were just address during the testing but HRchitect was very cooperative and willing to make adjustments just so we can align what the interface file needs. They go above and beyond in terms of their service, and even having to work through their holidays and weekends just so we can have the file on time.