ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: Time clock
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: installer
Consultant Recognized: Amie Fowler
Project(s) in Scope: Getting a time clock back online and working
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great customer service and satisfaction.