Software: Workforce Software
Products Implemented: Time and Attendance
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Durrel Lowe
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support servicesSystems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Durrell and team are very knowledgeable and professional and think out of the box to be able to solve our issues.