ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Payroll
Company Size: 1 – 5k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Sponsor / Leader
Consultant Recognized: Tara Jones
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Always engage an independent partner / consultant with relevant implementation experience. ERM software is complicated and the experience of the consultant will be invaluable in phasing, staffing, and understanding the software vendor’s terminology, assessments of project status, and risk factors leading up to go live readiness.