ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Ready
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Payroll, Scheduling
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Consultant
Consultant Recognized: Jacinta Goldsmith-Henry
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Find the right project support early. Any deviation from this project’s delivery expectations are due to challenges finding knowledgeable, capable consultants who are ready and willing to support the project. Bringing Connors Group on board (better late than never) was a game changer. I’m looking forward to starting future projects with the collaboration and expertise they bring to the table.