ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Recruiting / Onboarding, Benefits, Payroll
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Laura Palulis
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Year end
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We’ have worked with Laura Palulis and Kevin Kirkbride since late 2024 and both partners have been extremely patient, receptive to meetings and always makes sure we’re good to go on the questions.