ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Daniel Raymond
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We’d definitely recommend Covalence as a UKG partner. Our project had many moving parts and having an implementation team that knew what to look for gave us real peace of mind. They were organized, easy to work with, and made sure everything ran smoothly at go-live. Having everyone on one system has already simplified things for our team.