ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Employee Surveys / Sentiment
Company Size: 1 – 5k Employees / Industry: Retail
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Jackson Sakey
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ask lots of questions. The team at Pinpoint are very knowledgeable and are happy to do testing and research if they are unsure of anything.
Dayforce has limitations so be prepared to adopt a process or implement a workaround where required. Pinpoint will be able to provide recommendations of how to progress.