ERP Area: HR/Human Capital Management
Software: Workday HCM
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),AMS (Application Management Services),PPS (Post Production Support)
Company Size: 0 – 1,000 Employees / Industry: Consulting
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Decision Maker
Consultant Recognized: Sam Dibble
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Kognitiv offers a flexible T&M Model for Workday Projects and brings a lot of client side experience to the table that helped us plan our our new SKU and enhancement plan beyond the immediate project. By reviewing our 2-3 roadmap and budget guardrails with them, they were able to put together a longer term plan to stretch our existing budget into new areas we did not think we could tackle in the short term. Their Extend and Apps team is top notch also, they included my team in the projects and bring them up to speed. We have used their post production support AMS offering for years and have been extremely happy.