ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Employee Surveys / Sentiment,Timekeeping
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Tosin
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
If we could do it again, I would have been more involved with all sessions to ensure that we were utilizing the team in the right way. One of my employees was having our Align partner spend time on things she could have been doing and just wasn’t, so that time could have been better spent.