ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,
Company Size: 1 – 5k Employees / Industry: Business / Professional Services
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Jennifer Danahy
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I’ve been working with RSM for on-going/optimization support since I join my organization last summer. They are a knowledgeable and highly responsive partner. In particular, Jenn has supported me on numerous day-to-day and project-based payroll/WFM/GL items. Jenn goes above and beyond when explaining a process or system set up, is thorough in her approach and provides solutions that work for our system & more importantly, our industry. I thoroughly trust Jenn’s knowledge and insights about Dayforce.