ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Employee Surveys / Sentiment,Employee Case Management,Financials
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Whole Project team have completed this survey.
Consultant Recognized: Joe Normington
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 3 out of 5
Implementation Process 2 out of 5
Responsiveness 3 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 2 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ensure diligence at introduction, Tender and Demo stages of the project that the finished output and capabilities of the Dayforce software is equal to the business needs and expectations.
Ensure that the purchasing business fully understands the resource and timeframes requirements. Fast track of implementation without the adequate level of resource is a big constraint.