ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Recruiting / Onboarding, Payroll
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Justine Belt
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I loved working with Justine. By biggest take away from this project was the additional knowledge that I was given. I would say people should approach working with Justine as a collaboration. She was able to see what we were trying to accomplish and hear our ideas and help us pivot to make they work better with the system. We also came up with new ideas when collaborating with her and our initial project became a much better product than what we were asking for. Justine is really good about explaining and teaching you by letting you be hands on and play in the system while guiding you at the same time.