ERP Area: ERP
Software: Dayforce
Products Implemented:  Payroll
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Denise Kopijewski
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Summary of Key Projects and Contributions – Denise Kopijewski
Denise has supported a wide range of high‑impact initiatives and has been a valuable asset to the team. She has been a joy to work with, consistently bringing a positive attitude, reliability, and strong attention to detail. Her contributions have been greatly appreciated, and she will be sincerely missed—I wish she were able to stay with the team permanently.
Key contributions include:
Provided support for Canada Year‑End activities, including year‑end remittances and applications.
Conducted Canada code clean‑up research, reviewing three years of historical code usage and creating annual code breakouts.
Developed a Canadian CBA English breakdown in Excel (pending distribution).
Managed mail processing operations, including sorting, renaming, distribution, and maintaining the historical mail tracker.
Organized and reconciled closed‑entity mail‑ins, removing outdated or duplicate notices and ensuring the most current documentation was retained.
Assisted with case support and email management via Dayforce, including coordinating DocuSign items for signature.
Worked on closed account follow‑ups, including outreach calls to external entities.
Identified and escalated mail processing and timing risks, recommending more consistent mail distribution throughout the week to mitigate penalties, garnishments, and tax‑related legal exposure.
Contributed to process improvement callouts, including:
Recommendation to speak with the facilities team on timely mail distribution.
Creation of a departure “call‑outs” email to document key items, risks, and open considerations