ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: Workforce Time and Attendance
Company Size: 1 – 5k Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Suzanne Chatham
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Be prepared to be engaged 100% of the time. Be prepared to dedicate yourself to a regular schedule. You will be impressed by the turnaround times on HRPath as tasks are completed.