ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 10 – 20k Employees / Industry: Government / Military
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Project Team Member
Consultant Recognized: Pavana Munishamappa
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project was a positive experience, with good collaboration between the implementation partner and internal teams. Success was driven by stakeholder engagement, realistic timelines, and a willingness to adapt as requirements evolved. Future projects would benefit from even earlier planning around data preparation, integration requirements, and change management activities to support a smoother implementation and transition to business-as-usual operations.