ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HRSD
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Christian Leighton
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise Rating: 5 out of 5
Implementation Process Rating: 5 out of 5
Responsiveness Rating: 4 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It’s important to ensure you have the proper time allotted to work with the partner to ensure the project gets completed by the deadline.