ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Benefits
Company Size: 10 – 20k Employees / Industry: Construction / Home Improvement
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized:
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise Rating: 4 out of 5
Implementation Process Rating: 4 out of 5
Responsiveness Rating: 4 out of 5
Quality of Consultants Rating: 4 out of 5
Flexibility / Adaptability Rating: 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
They are really good at knowing the system but does not have cutting edge solutions. They have great responses and could use work on their reporting area.