ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll
Company Size: 1 – 5k Employees / Industry: Construction / Home Improvement
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Tosin
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise Rating: 4 out of 5
Implementation Process Rating: 4 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 4 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project experience was good, a little concerning when Align had layoffs and then others were departed. It was challenging to change consultants near the end of the project but overall Align was an amazing partner.