ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: All of the above
Consultant Recognized: Too many to list
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise Rating: 5 out of 5
Implementation Process Rating: 4 out of 5
Responsiveness Rating: 4 out of 5
Quality of Consultants Rating: 4 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We find it helpful to have an internal, system admin lead in place to manage the projects from a high-level. A 30 minute bi-weekly status call is very helpful for maintaining alignment. A strong Enforce project manager/client partner is key to the success of the projects. Ask if you are unsure and ensure that you are able to staff requests as expected/necessary.